When we set up Be-IT Resourcing, we knew that getting the right people for our business would be crucial to our success. In addition, as a recruitment company working in the IT space, we knew, from many years’ experience, that to succeed, our candidates need to be the best in their individual areas of expertise. Put simply, they need to know how to make technology work for business advantage. That’s what our clients pay for, and that’s what we strive to deliver.
Consequently, it was essential to make sure that the technology we use ourselves is of the highest quality. So when we sat down to draw up the brief for our new website, and the software behind it, we did what any client would do – we sought the best technical advice available and made our decision based on many hours of considered debate, presentations and much analysis of what different suppliers could offer. Crucially, and this is a point we always make to our own clients and candidates, we insisted on working with someone who would provide the best possible customer service and continuing support.
We plumped for a Scottish firm, Firefish Software. Their technology offers superb functionality, scalability, a reasoned approach based round how a good recruiter actually works, a sound awareness of the changing ways in which mobile technology is used, and finally, the aforementioned depth and breadth of customer support.
All this makes for a package that is, in our opinion, beneficial to everyone. As a company we benefit, because we have first-class software that does what we need and will grow as our business grows. In fact, since we moved to their platform we’ve had a 31% increase in adverts posted and a 113% increase in applications. Our candidates and clients both benefit immensely, not just because of those increases in ads and applications, but because we are using technology the way it should be used, freeing up our time to concentrate on providing a quality, proactive customer service. It is the proverbial ‘win-win’!
We have been mightily impressed by Firefish: so much so that we’ve helped them by making this video. Please take a minute (OK, 1 minute 48 seconds!) to have a look.
Gareth Biggerstaff, MD, Be-IT Resourcing